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The Blue Sky Story


A Decade of Shared Success

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The Blue Sky Story


A Decade of Shared Success

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When an airline decides to go “wheels up”  — or in this case “floats up” — with an ambitious plan to improve and expand its business, a lot of moving parts go into play to make it happen.

One of them is the solid foundation of a fully integrated, real-time, cloud-based reservations and management system.

That’s what Blue Sky Booking provided Harbour Air Seaplanes when the YVR-based seaplane operator was in the midst of transitioning from a forestry focused carrier to the world’s largest in its class, as it acquired other airlines, broadened its fleet and offered new routes.

Blue Sky’s association with Harbour Air started in 2002 with the aim of producing a feature rich, but flexible system offering more than the “off-the-shelf” enterprise level products that existed back then. Not only were those systems inflexible but they were cost prohibitive. By taking the collaborative approach to these problems, Blue Sky Booking provided a competitively priced solution that customized systems could not match.

The goal was to achieve an airline reservation system that would meet the needs of Harbour Air’s expanding network and eventually craft a system that would be easily applicable to other’s in local and global markets in the small to medium sized airline niche, a market not well serviced by such a modular and feature-rich reservation system.

Using this collaborative approach, Harbour Air received a first class reservation system and Blue Sky Booking retained the intellectual property and marketing rights. With Harbour Air as the flagship customer and other small airlines as customers the system was truly “…built by airlines, for airlines,” said Jeff Valair, Blue Sky’s chief programmer. “Blue Sky worked with all aspects of Harbour Air’s operations to develop a modular and responsive, cloud-hosted product to fit real world demands, while remaining flexible by using new programming techniques that required full rewrites of code to keep the technology current, including fully PCI compliant payment integration which is especially important given the rise in the popularity of online booking and credit card security.”

This strategy provides a solution that is fully scalable for a myriad of customer types. 

"Our first experience was a major transition of our systems from paper to electronic format,” said Chad Wetsch, Vice President of Ground Operations with Harbour Air. “Being a fully carbon-neutral airline you can only imagine the regulations and documentation that are needed to ensure this was successful."

“We were able to complete this transition efficiently and smoothly with Blue Sky Booking.”

Since those early first steps, Blue Sky Booking has created a fully integrated system for Harbour Air which resulted in operational efficiencies and increased passenger service levels that in 2012 helped it join the select group of Deloitte’s 50 Best Managed Companies in Canada for four consecutive years.

At the core of Blue Sky Booking’s success is the understanding of airline operations at all levels — from single plane operators to the largest seaplane carrier in the world, like Harbour Air.
 

With every new feature to the product, we have been able to gain more control and insight into our business. We look forward to continuing our partnership with Blue Sky well into the future.

— Chad Wetsch, Harbour Air Seaplanes

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Evolution


A Unique, Technology Focused Reservation Solution for Innovative Airlines

Evolution


A Unique, Technology Focused Reservation Solution for Innovative Airlines

Building on our solid foundation, Blue Sky Booking is focused on embracing the newest technologies. Working with new and existing clients, to bring them the features they need to compete, is what we do best - and always with an eye on how it will impact our future clients. Changing reservation systems is an undertaking - don't turn down a dead-end road.

Collaborate with Blue Sky and realize your potential.

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Our Team


Our Team


Tim Raphael
GENERAL MANAGER

Jeff Valair
OPERATIONS MANAGER


Yuriy Olshevskyy
SENIOR PROGRAMMER

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Trevor Hird
PROGRAMMER

Beth Hird
ADMINISTRATOR


JOIN OUR TEAM

Blue Sky is presently hiring experienced programming talent. To apply send details to: info@bluesybooking.net